„In Deinem Plan nicht enthalten“ or data locked

Area: Plan and billing · Updated: 31 Oct 2026 · Auf Deutsch · All articles

Symptoms

  • „In Deinem Plan nicht enthalten – Upgrade auf Growth“ (API 402 plan_required, with upgradeUrl).
  • „Projekt Analytics enthält 1 Projekte – 1 belegt.“ (plan_limit) or „MCP-Kontingent erreicht (…)“.
  • „Free includes 1000 pageviews per month – the data of these days is locked until an upgrade …“ (402 view_locked).
  • „Die letzte Rechnung ist offen – bis zur Zahlung kannst Du nur lesen.“ (403 billing_read_only).

Cause

  • The feature belongs to a bigger plan.
  • The plan's projects, ad accounts, pageviews or MCP calls are used up.
  • On Free, days above the monthly pageview limit are locked until you upgrade; new data shows again from the next month.
  • An invoice is open: the account is read-only until it is paid.

How to fix it

1. Look at plan and usage

  • In the dashboard: Team › Abo & Nutzung
  • With Claude (MCP): billing_usage {"org":"my-company"}

Shows plan, limits, usage and which features are locked.

2. Find the right plan

  • In the dashboard: Team › Abo & Nutzung › Pläne ansehen
  • With Claude (MCP): billing_plans

3. Upgrade or pay the invoice

  • In the dashboard: Team › Abo & Nutzung › Größeren Plan wählen (or Rechnung bezahlen)
  • With Claude (MCP): No MCP tool (paying, upgrading and cancelling is always done by the person in the dashboard, never by Claude)

Owners and admins of the organization may upgrade and pay. Many plans come with a 14-day trial.

How to tell it worked

  • billing_usage no longer lists the feature as locked, the limit has room again.
  • Locked days are visible again; changes work again.