Project cannot be moved to another organization

Area: Account and access · Updated: 3 Nov 2026 · Auf Deutsch · All articles

Symptoms

  • „In andere Organisation verschieben“ is missing under Einstellungen › Erweitert, or no organization is offered.
  • The preview lists items under „Erst lösen“ and the button stays inactive.
  • The move answers „In der Zielorganisation musst Du Inhaber oder Admin sein“.

Cause

  • Only owners and admins of both organizations may move a project; the card shows only for owners and admins of the project's organization.
  • Connections of the old organization (ad logins and accounts, CRM, Search Console, Facebook pages) belong to it and cannot go along.
  • The project's short name exists in the target already, or the target's plan allows no further project.
  • API keys belong to one organization; a move needs a signed-in person.

How to fix it

1. Check your role in both organizations

  • In the dashboard: Growth Intelligence › Kunden & Team › Team & Rollen
  • With Claude (MCP): auth_whoami

You need owner or admin in the project's organization and in the target. Ask an owner of the target to make you admin.

2. Read the preview

  • In the dashboard: Growth Intelligence › the project › Einstellungen › Erweitert › In andere Organisation verschieben › Zielorganisation
  • With Claude (MCP): project_move_preview {"project":"my-company/site","target_org":"other-company"}

ready false lists each blocker with what to do.

3. Resolve the blockers

  • In the dashboard: Growth Intelligence › the project › Einstellungen › Werbekonten & Budget, CRM, Google Search Console or Instant Forms
  • With Claude (MCP): connections_list

Disconnect the listed connection, or change the short name under Erweitert. After the move connect it again in the new organization.

4. Move

  • In the dashboard: Growth Intelligence › the project › Einstellungen › Erweitert › In andere Organisation verschieben › Nach … verschieben
  • With Claude (MCP): project_move {"project":"my-company/site","target_org":"other-company","confirm":true,"confirm_name":"Site"}

Without confirm: true the tool only answers the preview. confirm_name is the project name.

How to tell it worked

  • The page opens in the new organization with „Verschoben“; events_tail shows new events of the website.
  • project_move answers moved true with the new orgSlug.

A project changes its organization with „In andere Organisation verschieben“: data, keys and settings go along, the website keeps counting. Connections of the old organization have to be disconnected first and connected again afterwards. More in Move a project to another organization.