Where is „Überall abmelden“, and which device list is the right one?

Area: Account and access · Updated: 1 Nov 2026 · Auf Deutsch · All articles

Symptoms

  • In X3 Konto › Sicherheit „Angemeldete Geräte“ with „Überall abmelden“ sat right above „Angemeldete Geräte und Verbindungen“, and it was unclear what signs out what.
  • In the X3 App › Konto „Angemeldete Geräte“ and „Angemeldete Geräte und Verbindungen“ were listed one below the other.

Cause

  • Before the update of 1 Nov 2026 the page still had the old „Überall abmelden“ row above the new list, and the app named its own device list almost like the list on the web.

How to fix it

1. Sign out of everything at once

  • In the dashboard: X3 Konto › Sicherheit › Angemeldete Geräte und Verbindungen › Überall abmelden
  • With Claude (MCP): No MCP tool (signing out everywhere needs your own confirmation in the browser)
  • Since the update of 1 Nov 2026.

The button now sits at the top of the list. It ends every sign-in, this one included; then you sign in again.

2. End single sign-ins

  • In the dashboard: X3 Konto › Sicherheit › Angemeldete Geräte und Verbindungen › Abmelden
  • With Claude (MCP): account_sessions_revoke {"id":"3f1c2b9e-5a7d-4c11-9e2a-0b6d7c8e9f01"}

Browsers, the X3 App, the Sales Engine and Claude, one row at a time.

3. Pick the right row in the X3 App

  • In the dashboard: X3 App › Konto › App-Geräte
  • With Claude (MCP): No MCP tool (the row lists only the devices of the X3 App; every other sign-in opens from X3 App › Konto › Alle Anmeldungen (Web) in the browser)

How to tell it worked

  • X3 Konto › Sicherheit shows one list with „Überall abmelden“ at the top, the X3 App „App-Geräte“ and „Alle Anmeldungen (Web)“.

„App-Geräte“ in the X3 App lists the phones and tablets the app is signed in on. Every sign-in, browsers, the Sales Engine and Claude included, is in X3 Konto › Sicherheit.