A push only arrives in the morning

Area: Notifications · Updated: 31 Oct 2026 · Auf Deutsch · All articles

Symptoms

A lead came in at 04:01 but the push only at 07:00.
In the morning one collected notification arrives: „Während Deiner Ruhezeit kamen 3 Leads.“
Konto › Mitteilungen shows „22:00 bis 07:00“ (or „… und am Wochenende“) for Ruhezeit.

Cause

Quiet hours (Ruhezeit) are on: X3 holds notifications during that time and sends them collected once it ends.
Accounts created before 30 Oct 2026 have quiet hours on by default (22:00 to 07:00). Since 30 Oct 2026 they are off by default for new people; whoever had them keeps them.
„Am Wochenende ruhig“ is on: then Saturday and Sunday are quiet all day.

How to fix it

1. Check the quiet hours

In the dashboard: Konto › Mitteilungen › Ruhe und Privatsphäre › Ruhezeit
With Claude (MCP): No MCP tool (quiet hours are a personal setting, changed in the X3 App and the dashboard only, not through Claude)

In the X3 App: avatar › Konto › Mitteilungen › Ruhezeit.

2. Switch quiet hours off or let leads through

In the dashboard: Konto › Mitteilungen › Ruhe und Privatsphäre › Ruhezeit (off) or Leads trotzdem melden (on)
With Claude (MCP): No MCP tool (personal setting, X3 App and dashboard only)

With „Leads trotzdem melden“ new leads arrive right away during quiet hours, everything else waits until the morning.

3. Send a test notification

In the dashboard: Konto › Mitteilungen › Geräte › Test senden
With Claude (MCP): No MCP tool (test notifications are sent from the X3 App or the dashboard to your own devices only)

How to tell it worked

Konto › Mitteilungen shows „Aus“ for Ruhezeit, or „Leads trotzdem melden“ is on.
The next lead at night arrives as a push right away.