„Nutzung beenden“ is missing in X3 Konto or answers „forbidden“

Area: Account and access · Updated: 1 Nov 2026 · Auf Deutsch · All articles

Symptoms

  • You are admin of a project that uses a shared CRM or Search Console, but its card in X3 Konto › Verbindungen shows no „Nutzung beenden“.
  • „Nutzung beenden“ was shown, but clicking it answered „forbidden“.

Cause

  • Until 1.11.2026 X3 Konto showed the button by the right on the project where the connection was set up, while stopping checks the right on the project that uses it.

How to fix it

1. See which uses you may stop

  • In the dashboard: X3 Konto › Verbindungen › Verbindung › Genutzt in
  • With Claude (MCP): connection_uses_list {"org":"meine-firma"}
  • Since the update of 1.11.2026.

Every use has canStop. It is true when you hold the product right on the use's project (CRM crm:write, Werbekonten ads:write, else project:admin) or, for the Sales Engine, the Sales admin role. The last use of a shared CRM or Search Console cannot be stopped: that is „Trennen“.

2. Stop the use

  • In the dashboard: X3 Konto › Verbindungen › Verbindung › Nutzung beenden
  • With Claude (MCP): connection_uses_delete {"org":"meine-firma","use_id":"… use id from connection_uses_list"}

The connection and its other uses stay. If canStop is false, ask an admin of that project (or a Sales admin) to stop it.

How to tell it worked

  • The card shows „Nutzung beenden“ only on uses with canStop true, and stopping works.

Rights follow the project that uses a connection. X3 Konto and MCP give the same answer for every use.