Troubleshooting

Search for what you see, or paste the exact error message. Every article names the steps in the dashboard and the matching tool for Claude. Auf Deutsch

  • Claude may not do something during the X3 setupClaude and MCP · Updated 31 Oct 2026Claude gets „Locked during the X3 setup session“. During the setup the person does keys, ad accounts, reporting and deleting in X3.
  • Claude sees no Sales toolsClaude and MCP · Updated 11 Nov 2026Since the product split the Sales Engine's tools have their own connector „X3 Sales Engine“. Add it in Claude; X3 Growth Intelligence forwards the old tool names only for a while.
  • MCP tools missing although I am an adminClaude and MCP · Updated 2 Nov 2026Owner or admin, yet Claude lacks tools. Connections hold every right of your role by default; reset a restricted one in X3 Konto › Sicherheit.