Troubleshooting

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  • A purchase does not trigger a push on the phoneNotifications · Updated 31 Oct 2026A purchase is in X3 but the X3 App does not report it. Switch on the push rule „Neue Käufe“, check the project mode, test the device.
  • A push only arrives in the morningNotifications · Updated 31 Oct 2026A lead came in at night but its notification at 7 am. Quiet hours hold pushes back; switch them off or use „Leads trotzdem melden“.